1. Introduction

NUBAN KYC API ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our KYC verification services, website, and dashboard.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

Full name and business name
Email address and phone number
Business address
Payment and billing information

2.2 KYC Data Processed

When you use our verification services, we process the following data on your behalf:

Bank Verification Number (BVN)
National Identification Number (NIN)
Driver’s License details
Bank account number and account name

⚠️ We act only as a data processor. We do not store sensitive KYC data beyond the duration needed to return results to you.

3. How We Use Your Information

To provide and improve our KYC verification services
To process payments and manage your wallet balance
To communicate with you about your account and transactions
To comply with legal and regulatory obligations (CBN, NDIC, etc.)
To detect and prevent fraud and abuse

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data. All API communications are secured via HTTPS.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your account information for as long as your account is active. Verification request logs are kept for a maximum of 24 months for compliance and audit purposes. Sensitive personal data from verifications is not stored after the response is delivered.

6. Third-Party Sharing

We do not sell your personal data. We may share data only in these cases:

With trusted service providers (payment processors, cloud hosting)
When required by law or government authorities
To protect the rights, property, or safety of NUBAN KYC, our users, or the public

7. Your Rights

You have the right to:

Access, update, or delete your personal information
Request a copy of data we hold about you
Withdraw consent where applicable
Object to certain data processing

To exercise any of these rights, please contact us at support@nuban.com.ng

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.